Welcome, University of Rochester Members
- Benefits Home Page
- Excellus BCBS Traveling Coverage with Blue CardOpen a PDF
- Dental Plan BenefitsOpen a PDF
- Employee Wellness
- Health Care Program Decision GuideOpen a PDF
- Personal Health Assessment
- YOUR PPO Plan Benefits – Effective 1/1/24Open a PDF
- YOUR HSA-Eligible Benefits – Effective 1/1/24Open a PDF
- Lifetime Benefit Solutions - Access your FSA and COBRA accounts
- HSA Bank
The below company contracts directly with the University of Rochester to administer Pharmacy benefits. This benefit is NOT provided by Excellus BCBS. Below is their contact information.
Access Your Online Account
Component Title: CWP-DDL Find a Doctor Hub
Blue365® Member Discounts
Health and wellness deals and discounts exclusively for members through Blue365, including discounted access to gyms nationwide.
Component Title: UNI-CWP-CWP - Contact Us Hub
Contact Us
- Excellus BCBS Health Care Plan, UR Dental Plans, UR Prescription Drug Plan, call 1-800-659-2808 or 585-232-2632
- M - Th: 8 a.m. - 8 p.m. ; F: 9 a.m. - 8 p.m. ET
- Note: Closed on Nov 24, Nov 25, Dec 26 and Jan 2.
- UR Pharmacy Help Desk, call 1-800-499-1275
- M - Th: 8 a.m. - 7 p.m. ; F: 9 a.m. - 7 p.m. ; Sa: 9 a.m. - 1 p.m. ET
- For TTY, call 711
- Website Problems, call 1-800-278-1247 or email
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