Code: ur, Theme: Excellus Member

 

Welcome, University of Rochester Members

The below company contracts directly with the University of Rochester to administer Pharmacy benefits. This benefit is NOT provided by Excellus BCBS. Below is their contact information.

Navitus: 1-833-210-5965  

 

Access Your Online Account

Quick access to your plan and policy

Details on in-network and out-of-network spending

View and download your member card

View your claim history and more...

Blue365® Member Discounts

Health and wellness deals and discounts exclusively for members through Blue365, including discounted access to gyms nationwide.

Contact Us
Contact Us

Contact Us

  • Excellus BCBS Health Care Plan, UR Dental Plans, UR Prescription Drug Plan, call 1-800-659-2808 or 585-232-2632
    • M - Th: 8 a.m. - 8 p.m. ; F: 9 a.m. - 8 p.m. ET
    • Note: Closed on Nov 24, Nov 25, Dec 26 and Jan 2.
  • UR Pharmacy Help Desk, call 1-800-499-1275
    • M - Th: 8 a.m. - 7 p.m. ; F: 9 a.m. - 7 p.m. ; Sa: 9 a.m. - 1 p.m. ET
  • For TTY, call 711
  • Website Problems, call 1-800-278-1247 or email
  • Email
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